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Emerald Group Publishing Ltd‎(2012)‎

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By Noone Breffni M.   Mattila Anna S.   in Managing Service Quality

ISSN:0960-4529|19|1|31-41

Emerald Group Publishing Ltd‎(2009)‎

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By Noone Breffni M.   Namasivayam Karthik   Tomlinson Heather Spitler   in Managing Service Quality

ISSN:0960-4529|20|3|273-293

Emerald Group Publishing Ltd‎(2010)‎

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By Noone Breffni M.   Kimes Sheryl E.   Mattila Anna S.   Wirtz Jochen   in Journal of Service Management

ISSN:1757-5818|20|4|380-403

Emerald Group Publishing Ltd‎(2009)‎

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By Noone Breffni M   in Journal of Revenue and Pricing Management

ISSN:1477-657X|12|3|207-220

Palgrave Macmillan Ltd‎(2013)‎

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