By Osseo-Asare Augustus E.   Longbottom David   Murphy William D.   in Quality Assurance in Education

ISSN:0968-4883|13|2|148-170

Emerald Group Publishing Ltd‎(2005)‎

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By Osseo-Asare Augustus E.   Longbottom David   Chourides Pieris   in The TQM Magazine

ISSN:0954-478X|19|6|541-560

Emerald Group Publishing Ltd‎(2007)‎

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