By Pérez Manuel Sánchez   Abad Juan Carlos Gázquez   Carrillo Gema María Marín   Fernández Raquel Sánchez   in Managing Service Quality

ISSN:0960-4529|17|2|134-151

Emerald Group Publishing Ltd‎(2007)‎

Access to resources Favorite 9.543569

By Sánchez-Pérez Manuel   Sánchez-Fernández Raquel   Marín-Carrillo Gema M.   Gázquez-Abad Juan C.   in The Service Industries Journal

ISSN:0264-2069|27|4|355-369

Routledge Ltd‎(2007)‎

Access to resources Favorite 1.9007348