By Quazi Hesan A   Padibjo Samuel R   in International Journal of Quality & Reliability Management

ISSN:0265-671X|15|5|489-508

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 16.198957

By Quazi Hesan A   Padibjo Samuel R   in The TQM Magazine

ISSN:0954-478X|9|5|364-371

Emerald Group Publishing Ltd‎(1997)‎

Access to resources Favorite 16.198957