By Palmberg Klara   in Business Process Management Journal

ISSN:1463-7154|16|1|93-113

Emerald Group Publishing Ltd‎(2010)‎

Access to resources Favorite 22.845139

By Palmberg Klara   in The TQM Journal

ISSN:1754-2731|21|2|203-215

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 22.845139

By Palmberg Klara   Garvare Rickard   in International Journal of Quality & Reliability Management

ISSN:0265-671X|23|1|42-59

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 18.276112