By Paper David J.   Rodger James A.   Pendharkar Parag C.   in Business Process Management Journal

ISSN:1463-7154|7|2|85-99

Emerald Group Publishing Ltd‎(2001)‎

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By Rodger James A.   Pendharkar Parag C.   Paper David J.   Molnar Patricia   in Facilities

ISSN:0263-2772|16|12-13|361-365

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 8.420055