By Parasuraman A.   in Managing Service Quality

ISSN:0960-4529|12|1|6-9

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 16.010468

By Matthing Jonas   Kristensson Per   Gustafsson Anders   Parasuraman A.   in Journal of Services Marketing

ISSN:0887-6045|20|5|288-297

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 7.057748

By Ordanini Andrea   Miceli Lucia   Pizzetti Marta   Parasuraman A.   in Journal of Service Management

ISSN:1757-5818|22|4|443-470

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 7.057748

By Bolton Ruth N.   Parasuraman A.   Hoefnagels Ankie   Migchels Nanne   Kabadayi Sertan   Gruber Thorsten   Loureiro Yuliya Komarova   Solnet David   in Journal of Service Management

ISSN:1757-5818|24|3|245-267

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 4.6088033

By Parasuraman A   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|13|4-5|309-321

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 3.7899444

By Parasuraman A   in Performance Measurement and Metrics

ISSN:1467-8047|5|2|45-52

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 3.7899444

By Parasuraman Raja   in Ergonomics

ISSN:1366-5847|43|7|931-951

Taylor & Francis Ltd‎(2000)‎

Access to resources Favorite 2.3687153

By MASALONIS ANTHONY   PARASURAMAN RAJA   in Ergonomics

ISSN:1366-5847|46|11|1045-1074

Taylor & Francis Ltd‎(2003)‎

Access to resources Favorite 1.8949722

By Parasuraman T.V.   in PharmacoEconomics

ISSN:1170-7690|19|1|3-12

Adis International‎(2001)‎

Access to resources Favorite 1.8949722