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ISSN:1470-6067|2|1|20-40

Inderscience Publishers‎(2004)‎

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ISSN:1368-4892|7|3|288-303

Inderscience Publishers‎(2005)‎

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Emerald Group Publishing Ltd‎(2014)‎

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By Manville Graham   Greatbanks Richard   Krishnasamy Radica   Parker David W.   in International Journal of Quality & Reliability Management

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Emerald Group Publishing Ltd‎(2012)‎

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