By Edgett Scott   Parkinson Steven   in International Journal of Service Industry Management

ISSN:0956-4233|5|4|24-38

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 12.927335

By Henderson Joan   McAdam Rodney   Parkinson Steven   in International Journal of Technology Management

ISSN:0267-5730|30|1-2|11-31

Inderscience Publishers‎(2005)‎

Access to resources Favorite 9.695501