By Salisbury Wm. David   Pearson Rodney A.   Miller David W.   Marett L. Kent   in e-Service Journal

ISSN:1528-8226|1|2|65-81

Indiana University Press‎(2002)‎

Access to resources Favorite 7.524992

By Salisbury W David   Pearson Rodney A   Pearson Allison W   Miller David W   in Industrial Management & Data Systems

ISSN:0263-5577|101|4|165-177

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 1.5098462