By Jeong Ki-Young   Cho Hyunbo   Phillips Don T.   in Business Process Management Journal

ISSN:1463-7154|14|4|471-482

Emerald Group Publishing Ltd‎(2008)‎

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By Jeong Ki-Young   Phillips Don T   in International Journal of Operations & Production Management

ISSN:0144-3577|21|11|1404-1416

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 2.920293