By Prabhu Vas B   Robson Andrew   in Managing Service Quality

ISSN:0960-4529|10|5|307-317

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 17.281143

By Robson Andrew   Prabhu Vas B   in Managing Service Quality

ISSN:0960-4529|11|4|249-261

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 17.281143

By Mitchell Ed   Robson Andrew   Prabhu Vas B   in Managerial Auditing Journal

ISSN:0268-6902|17|5|234-240

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 14.812408

By Prabhu Vas B.   Robson Andrew   in Total Quality Management

ISSN:1360-0613|11|4-6|399-409

Routledge Ltd‎(2000)‎

Access to resources Favorite 4.3784623

By Robson Andrew   Prabhu Vas B.   Mitchell Ed   in International Journal of Quality & Reliability Management

ISSN:0265-671X|19|5|610-632

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 3.7529676

By Yarrow David J.   Prabhu Vas B.   in Total Quality Management

ISSN:1360-0613|10|4-5|793-802

Routledge Ltd‎(1999)‎

Access to resources Favorite 3.7529676

By Prabhu Vas B.   Robson Andrew   Mitchell Ed   in The TQM Magazine

ISSN:0954-478X|14|1|34-42

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 3.7529676