By Fernandes Teresa M.   Proença João F.   in Journal of Marketing Management

ISSN:0267-257X|24|1-2|153-168

Routledge Ltd‎(2008)‎

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By Proença João F.   Branco Manuel Castelo   in Corporate Governance: The Int J of Effective Board Performance

ISSN:1472-0701|14|2|252-264

Emerald Group Publishing Ltd‎(2014)‎

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By Proença João F.   Rodrigues Maria Antónia   in Managing Service Quality

ISSN:0960-4529|21|2|192-210

Emerald Group Publishing Ltd‎(2011)‎

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