By Guandong Song   Qinhai Ma   Fangfei Wu   Lin Li   in Social Behavior and Personality: An international journal

ISSN:0301-2212|40|8|1365-1372

Scientific Journal Publishers‎(2012)‎

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By Tseng Mitchell M   Qinhai Ma   Su Chuan-Jun   in Business Process Management Journal

ISSN:1463-7154|5|1|50-64

Emerald Group Publishing Ltd‎(1999)‎

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