By Rajagopal Shan   Bernard Kenneth N   in Marketing Intelligence & Planning

ISSN:0263-4503|12|9|4-17

Emerald Group Publishing Ltd‎(1994)‎

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By Rajagopal Shan   Balan Suresh   Scheuing Eberhard E.   in Total Quality Management

ISSN:1360-0613|6|4|335-344

Routledge Ltd‎(1995)‎

Access to resources Favorite 9.730834