By Barua Anitesh   Ravindran Suryanarayanan   in Journal of Information Technology

ISSN:1466-4437|11|3|261-272

Palgrave Macmillan Ltd‎(1996)‎

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By Iyer Govind S.   Ravindran Suryanarayanan   in Journal of Knowledge Management

ISSN:1367-3270|13|6|410-430

Emerald Group Publishing Ltd‎(2009)‎

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By Barua Anitesh   Ravindran Suryanarayanan   Whinston Andrew   in Information Technology and Management

ISSN:1385-951X|8|1|31-45

Springer Publishing Company ‎(2007)‎

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