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ISSN:0887-6045|19|5|321-335

Emerald Group Publishing Ltd‎(2005)‎

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By Fisk Ray   Grove Stephen   Harris Lloyd C.   Keeffe Dominique A.   Reynolds) Kate L. Daunt (née   Russell-Bennett Rebekah   Wirtz Jochen   in Journal of Services Marketing

ISSN:0887-6045|24|6|417-429

Emerald Group Publishing Ltd‎(2010)‎

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By Harris Lloyd C   Reynolds Kate L   in Journal of Services Marketing

ISSN:0887-6045|18|5|339-357

Emerald Group Publishing Ltd‎(2004)‎

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