By Robinson Susan E   in Managing Service Quality

ISSN:0960-4529|7|1|12-15

Emerald Group Publishing Ltd‎(1997)‎

Access to resources Favorite 14.391087

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ISSN:1172-7047|20|9|697-712

Adis International‎(2006)‎

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By Blankertz Laura E.   Robinson Susan E.   in Administration and Policy in Mental Health

ISSN:0894-587X|24|3|221-234

Springer Publishing Company ‎(1997)‎

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