By Sampaio Paulo   Saraiva Pedro   Rodrigues António Guimarães   in International Journal of Quality & Reliability Management

ISSN:0265-671X|28|9|929-950

Emerald Group Publishing Ltd‎(2011)‎

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By Sampaio Paulo   Saraiva Pedro   Rodrigues António Guimarães   in International Journal of Quality & Reliability Management

ISSN:0265-671X|26|1|38-58

Emerald Group Publishing Ltd‎(2009)‎

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By Sampaio Paulo   Saraiva Pedro   Rodrigues António Guimarães   in International Journal of Quality & Reliability Management

ISSN:0265-671X|28|1|5-26

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 18.954063