By Tortorella Guilherme Luz   Escobar Laurence   Rodrigues Cláudia   in Business Process Management Journal

ISSN:1463-7154|21|6|1377-1390

Emerald Group Publishing Ltd‎(2015)‎

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By Rodrigues Cláudia   Costa-Rodrigues João   Capelas José   Fernandes Maria   in Clinical Oral Investigations

ISSN:1432-6981|18|2|479-488

Springer Publishing Company ‎(2014)‎

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