By Rodrigues Luís Henrique   Mackness John Robert   in International Journal of Operations & Production Management

ISSN:0144-3577|18|3|246-259

Emerald Group Publishing Ltd‎(1998)‎

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By Librelato Tatiane Pereira   Lacerda Daniel Pacheco   Rodrigues Luís Henrique   Veit Douglas Rafael   in Business Process Management Journal

ISSN:1463-7154|20|6|922-949

Emerald Group Publishing Ltd‎(2014)‎

Access to resources Favorite 10.573359