By Carbonell Pilar   Rodriguez-Escudero Ana I.   in International Journal of Product Development

ISSN:1477-9056|13|4|298-315

Inderscience Publishers‎(2011)‎

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By Carbonell Pilar   Rodriguez-Escudero Ana I.   Pujari Devashish   in Journal of Services Marketing

ISSN:0887-6045|26|7|497-509

Emerald Group Publishing Ltd‎(2012)‎

Access to resources Favorite 6.5757647