By Chih Wenhai W   Rollier Dwayne A   in International Journal of Quality & Reliability Management

ISSN:0265-671X|11|1|53-66

Emerald Group Publishing Ltd‎(1994)‎

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By Chih Wen-Hai   Rollier Dwayne A   in International Journal of Quality & Reliability Management

ISSN:0265-671X|12|3|86-107

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 14.784602