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ISSN:0951-354X|24|2|139-158

Emerald Group Publishing Ltd‎(2010)‎

Access to resources Favorite 16.335743

By Petruzzellis Luca   D'Uggento Angela Maria   Romanazzi Salvatore   in Managing Service Quality

ISSN:0960-4529|16|4|349-364

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 10.209841