By Liljander Veronica   Roos Inger   in Journal of Services Marketing

ISSN:0887-6045|16|7|593-614

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 14.767851

By Roos Inger   Friman Margareta   in International Journal of Service Industry Management

ISSN:0956-4233|19|3|281-301

Emerald Group Publishing Ltd‎(2008)‎

Access to resources Favorite 14.767851

By Edvardsson Bo   Roos Inger   in International Journal of Service Industry Management

ISSN:0956-4233|12|3|251-268

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 14.767851

By Roos Inger   Gustafsson Anders   in Managing Service Quality

ISSN:0960-4529|21|5|448-464

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 14.767851

By Edvardsson Bo   Gustafsson Anders   Roos Inger   in International Journal of Service Industry Management

ISSN:0956-4233|16|1|107-121

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 11.075888

By Roos Inger   Gustafsson Anders   Edvardsson Bo   in International Journal of Service Industry Management

ISSN:0956-4233|16|5|436-454

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 11.075888

By Roos Inger   Friman Margareta   Edvardsson Bo   in Journal of Service Management

ISSN:1757-5818|20|2|192-208

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 11.075888

By Gustafsson Anders   Roos Inger   Edvardsson Bo   in Managing Service Quality

ISSN:0960-4529|14|2-3|157-168

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 11.075888

By Selos Erno   Laine Teemu   Roos Inger   Suomala Petri   Pitkänen Lauri   in Managing Service Quality

ISSN:0960-4529|23|4|321-340

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 8.308933