By Rosenbaum Mark S   Ostrom Amy L   Kuntze Ronald   in Journal of Services Marketing

ISSN:0887-6045|19|4|222-233

Emerald Group Publishing Ltd‎(2005)‎

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By McCabe Deborah B.   Rosenbaum Mark S   Yurchisin Jennifer   in Services Marketing Quarterly

ISSN:1533-2969|29|1|1-21

Routledge Ltd‎(2007)‎

Access to resources Favorite 9.537275

By Rosenbaum Mark S.   in Marketing Intelligence & Planning

ISSN:0263-4503|23|7|636-647

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 3.8749824

By Rosenbaum Mark S.   in Journal of Service Management

ISSN:1757-5818|20|2|173-191

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 3.8749824

By Rosenbaum Mark S.   in Journal of Services Marketing

ISSN:0887-6045|23|1|57-66

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 3.8749824

By Rosenbaum Mark S.   in The Service Industries Journal

ISSN:0264-2069|35|7-8|363-367

Routledge Ltd‎(2015)‎

Access to resources Favorite 3.8749824

By Rosenbaum Mark S.   Martin Drew   in Journal of Services Marketing

ISSN:0887-6045|26|5|310-321

Emerald Group Publishing Ltd‎(2012)‎

Access to resources Favorite 3.3906095

By Rosenbaum Mark S.   Massiah Carolyn   in Journal of Service Management

ISSN:1757-5818|22|4|471-490

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 3.3906095

By Rosenbaum Mark S.   Wong IpKin Anthony   in Marketing Intelligence & Planning

ISSN:0263-4503|28|4|403-417

Emerald Group Publishing Ltd‎(2010)‎

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By Rosenbaum Mark S.   Wong Ipkin Anthony   in Journal of Services Marketing

ISSN:0887-6045|29|6-7|622-633

Emerald Group Publishing Ltd‎(2015)‎

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