By Timmor Yaron   Rymon Talia   in Journal of Services Marketing

ISSN:0887-6045|21|2|99-111

Emerald Group Publishing Ltd‎(2007)‎

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By Timmor Yaron   Rymon Talia   in International Journal of Information and Operations Management Education

ISSN:1744-2303|2|4|341-357

Inderscience Publishers‎(2009)‎

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By Timmor Yaron   Rymon Talia   Gal Tali   in The Service Industries Journal

ISSN:0264-2069|31|11|1725-1747

Routledge Ltd‎(2011)‎

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