By Simo Pep   Enache Mihaela   Sallan Jose M.   Fernandez Vicenc   in The Service Industries Journal

ISSN:0264-2069|34|5|422-438

Routledge Ltd‎(2014)‎

Access to resources Favorite 11.981577

By Garcia-Parra Mercedes   Simo Pep   Sallan Jose M.   Mundet Juan   in Management Decision

ISSN:0025-1747|47|5|819-830

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 10.7184105