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ISSN:1756-7017|5|3|229-244

Inderscience Publishers‎(2013)‎

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By Zhu Xinwei   Recker Jan   Zhu Guobin   Santoro Flávia Maria   in Business Process Management Journal

ISSN:1463-7154|20|6|794-815

Emerald Group Publishing Ltd‎(2014)‎

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By Santos Fabiana Jack Nogueira   Cappelli Claudia   Santoro Flávia Maria   Leite Julio Cesar Sampaio do Prado   Batista Thaís Vasconcelos   in Business Process Management Journal

ISSN:1463-7154|18|6|964-991

Emerald Group Publishing Ltd‎(2012)‎

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By Cappelli Claudia   Santoro Flávia Maria   Leite Julio Cesar Sampaio do Prado   Batista Thais   Medeiros Ana Luisa   Romeiro Clarissa S.C.   in Business Process Management Journal

ISSN:1463-7154|16|4|662-687

Emerald Group Publishing Ltd‎(2010)‎

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