By Matzler Kurt   Sauerwein Elmar   in International Journal of Service Industry Management

ISSN:0956-4233|13|4|314-332

Emerald Group Publishing Ltd‎(2002)‎

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By Pechlaner Harald   Sauerwein Elmar   in International Journal of Contemporary Hospitality Management

ISSN:0959-6119|14|4|157-168

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 16.923985

By Matzler Kurt   Hinterhuber Hans H   Bailom Franz   Sauerwein Elmar   in Journal of Product and Brand Management

ISSN:1061-0421|5|2|6-18

Emerald Group Publishing Ltd‎(1996)‎

Access to resources Favorite 10.577491