By Longenecker Clinton O.   Scazzero Joseph A.   in Managing Service Quality

ISSN:0960-4529|10|4|227-232

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 13.943998

By Longenecker Clinton O.   Beard Sam   Scazzero Joseph A.   in Development and Learning in Organizations: An International Journal

ISSN:1477-7282|27|1|9-12

Emerald Group Publishing Ltd‎(2012)‎

Access to resources Favorite 11.770161

By Longenecker Clinton O   Scazzero Joseph A   in The TQM Magazine

ISSN:0954-478X|8|2|55-60

Emerald Group Publishing Ltd‎(1996)‎

Access to resources Favorite 3.1534083

By Longenecker Clinton O   Scazzero Joseph A   Stansfield Timothy T   in International Journal of Quality & Reliability Management

ISSN:0265-671X|11|4|45-52

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 2.2524345