By Scheuing Eberhard E   Edvardsson Bo   in Managing Service Quality

ISSN:0960-4529|4|4|24-31

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 15.300925

By Rajagopal Shan   Balan Suresh   Scheuing Eberhard E.   in Total Quality Management

ISSN:1360-0613|6|4|335-344

Routledge Ltd‎(1995)‎

Access to resources Favorite 12.021944

By Teare Richard   Ingram Hadyn   Scheuing Eberhard   Armistead Colin   in International Journal of Service Industry Management

ISSN:0956-4233|8|3|250-263

Emerald Group Publishing Ltd‎(1997)‎

Access to resources Favorite 10.929232

By Ingram Hadyn   Teare Richard   Scheuing Eberhard   Armistead Colin   in The TQM Magazine

ISSN:0954-478X|9|2|118-127

Emerald Group Publishing Ltd‎(1997)‎

Access to resources Favorite 10.929232

By Munro-Faure Lesley   Teare Richard   Scheuing Eberhard   Bowen John T   in Continuing Professional Development

ISSN:1460-7468|1|2|16-22

Action Learning Institute Journals‎(1998)‎

Access to resources Favorite 9.836098

By Teare Richard   Munro-Faure Lesley   Munro-Faure Malcolm   Scheuing Eberhard   Bowen John T   in International Journal of Service Industry Management

ISSN:0956-4233|10|4|380-393

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 8.743385