By Scoffield Susan   in Education + Training

ISSN:0040-0912|41|5|253-259

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 19.586082

By Pratten John   Scoffield Susan   in The Service Industries Journal

ISSN:0264-2069|27|2|125-137

Routledge Ltd‎(2007)‎

Access to resources Favorite 15.668866