By Rahim Md. Mahbubur   Khan Md. Khaled   Selamat Mohd. Hasan   in Information Technology & People

ISSN:0959-3845|10|4|316-329

Emerald Group Publishing Ltd‎(1997)‎

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By Hussein Ramlah   Karim Nor Shahriza Abdul   Selamat Mohd Hasan   in Business Process Management Journal

ISSN:1463-7154|13|5|613-627

Emerald Group Publishing Ltd‎(2007)‎

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By Nasharuddin Nurul Amelina   Hamid Jamaliah Abdul   Ibrahim Hamidah   Selamat Mohd. Hasan   Abdullah Rusli   Isa Wan Malini Wan   in VINE

ISSN:1474-1032|38|2|232-240

Emerald Group Publishing Ltd‎(2008)‎

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