By De Ruyter Ko   Semeijn Janjaap   in Total Quality Management

ISSN:1360-0613|13|3|403-417

Routledge Ltd‎(2002)‎

Access to resources Favorite 17.610971

By Semeijn Janjaap   Vellenga David B   in International Journal of Physical Distribution & Logistics Management

ISSN:0960-0035|25|10|26-44

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 17.610971

By van Birgelen Marcel   Ghijsen Paul   Semeijn Janjaap   in Managing Service Quality

ISSN:0960-4529|15|6|539-554

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 15.095118

By Poist Richard F   Scheraga Carl A   Semeijn Janjaap   in International Journal of Physical Distribution & Logistics Management

ISSN:0960-0035|31|7-8|487-505

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 13.860441

By Odekerken-Schröder Gaby   Ouwersloot Hans   Lemmink Jos   Semeijn Janjaap   in European Journal of Marketing

ISSN:0309-0566|37|1-2|219-242

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 11.29809

By Riel Allard C.R. van   Liljander Veronica   Semeijn Janjaap   Polsa Pia   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|26|2|115-131

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 10.063412

By Riel Allard C.R. van   Semeijn Janjaap   Hammedi Wafa   Henseler Jörg   in Management Decision

ISSN:0025-1747|49|5|762-783

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 10.063412

By Semeijn Janjaap   van Riel Allard C.R.   van Birgelen Marcel J.H.   Streukens Sandra   in Managing Service Quality

ISSN:0960-4529|15|2|182-194

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 10.063412