By Shemwell Donald J   Yavas Ugur   in The International Journal of Bank Marketing

ISSN:0265-2323|16|7|293-298

Emerald Group Publishing Ltd‎(1998)‎

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By Yavas Ugur   Shemwell Donald J   in The International Journal of Bank Marketing

ISSN:0265-2323|14|1|15-21

Emerald Group Publishing Ltd‎(1996)‎

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By Yavas Ugur   Shemwell Donald J   in International Journal of Health Care Quality Assurance

ISSN:0952-6862|14|3|104-110

Emerald Group Publishing Ltd‎(2001)‎

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By Yavas Ugur   Shemwell Donald J   in Managing Service Quality

ISSN:0960-4529|7|4|198-203

Emerald Group Publishing Ltd‎(1997)‎

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By Shemwell Donald J   Cronin J Joseph   in Journal of Services Marketing

ISSN:0887-6045|8|4|14-24

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 13.808186

By Shemwell Donald J   Yavas Ugur   Bilgin Zeynep   in International Journal of Service Industry Management

ISSN:0956-4233|9|2|155-168

Emerald Group Publishing Ltd‎(1998)‎

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By Yavas Ugur   Bilgin Zeynep   Shemwell Donald J   in The International Journal of Bank Marketing

ISSN:0265-2323|15|6|217-223

Emerald Group Publishing Ltd‎(1997)‎

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By Shemwell Donald J   Cronin J Joseph   Bullard William R   in International Journal of Service Industry Management

ISSN:0956-4233|5|3|57-68

Emerald Group Publishing Ltd‎(1994)‎

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By Cronin J Joseph   Brady Michael K   Brand Richard R   Jr Roscoe Hightower   Shemwell Donald J   in Journal of Services Marketing

ISSN:0887-6045|11|6|375-391

Emerald Group Publishing Ltd‎(1997)‎

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