By Lin Chien-Hsin   Sher Peter J.   Shih Hsin-Yu   in International Journal of Service Industry Management

ISSN:0956-4233|16|4|318-336

Emerald Group Publishing Ltd‎(2005)‎

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By Yeh Ming-Liang   Chu Hsiao-Ping   Sher Peter   Chiu Yi-Chia   in Applied Economics

ISSN:1466-4283|42|3|389-401

Routledge Ltd‎(2010)‎

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