By Milne S.   Shiu E.   Cook J.   in User Modeling and User-Adapted Interaction

ISSN:0924-1868|6|4|303-335

Springer Publishing Company ‎(1996)‎

Access to resources Favorite 7.8166237

By Shiu E.C-C.   Dawson J.A.   in The Service Industries Journal

ISSN:0264-2069|22|1|147-166

Routledge Ltd‎(2002)‎

Access to resources Favorite 2.0895157