By Singh Amrendra Kumar   Shrivastava Rakesh L.   in International Journal of Productivity and Quality Management

ISSN:1746-6474|10|3|335-373

Inderscience Publishers‎(2012)‎

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By Singh Amrendra Kumar   Shrivastava Rakesh L.   in International Journal of Quality and Innovation

ISSN:1756-6975|2|2|120-137

Inderscience Publishers‎(2013)‎

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By Singh Amrendra Kumar   Shrivastava Rakesh L.   in International Journal of Productivity and Performance Management

ISSN:1741-0401|62|6|616-633

Emerald Group Publishing Ltd‎(2013)‎

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