By Patterson Paul G   Smith Tasman   in Journal of Services Marketing

ISSN:0887-6045|15|6|425-443

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 12.423342

By Patterson Paul G   Smith Tasman   in International Journal of Service Industry Management

ISSN:0956-4233|12|2|90-113

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 12.423342

By Blois Keith   Mandhachitara Rujirutana   Smith Tasman   in International Journal of Retail & Distribution Management

ISSN:0959-0552|29|10|472-479

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 10.648579