By Snyder Kimberlee D.   in International Journal of Healthcare Technology and Management

ISSN:1368-2156|2|1-2|119-127

Inderscience Publishers‎(2003)‎

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By Snyder Kimberlee D   Paulson Patrick   McGrath Patrick   in Business Process Management Journal

ISSN:1463-7154|11|1|87-99

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 2.9818711