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2Result(s)for '"Sommer Steven M"'
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By Sommer Steven M Merritt Deryl E in Journal of Organizational Change Management
ISSN:0953-4814|7|2|53-62
Emerald Group Publishing Ltd(1994)
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11.380314
By Farner Steve Luthans Fred Sommer Steven M in Managing Service Quality
ISSN:0960-4529|11|5|350-358
Emerald Group Publishing Ltd(2001)
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11.380314