By Lymperopoulos Constantine   Chaniotakis Ioannis E.   Soureli Magdalini   in Managing Service Quality

ISSN:0960-4529|16|4|365-379

Emerald Group Publishing Ltd‎(2006)‎

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By Lymperopoulos Constantine   Chaniotakis Ioannis E.   Soureli Magdalini   in Marketing Intelligence & Planning

ISSN:0263-4503|31|3|216-228

Emerald Group Publishing Ltd‎(2013)‎

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