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ISSN:0265-1335|15|5|333-356

Emerald Group Publishing Ltd‎(1998)‎

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By Evans Kenneth R.   Stan Simona   Murray Lynn   in Journal of Services Marketing

ISSN:0887-6045|22|3|213-223

Emerald Group Publishing Ltd‎(2008)‎

Access to resources Favorite 9.588961

By Stan Simona   Evans Kenneth R.   Wood Charles M.   Stinson Jeffrey L.   in Journal of Services Marketing

ISSN:0887-6045|21|5|358-369

Emerald Group Publishing Ltd‎(2007)‎

Access to resources Favorite 6.9741235