By Sumukadas Narendar   in International Journal of Quality & Reliability Management

ISSN:0265-671X|23|2|143-161

Emerald Group Publishing Ltd‎(2006)‎

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By Sawhney Rajeev   Sumukadas Narendar   in International Journal of Physical Distribution & Logistics Management

ISSN:0960-0035|35|4|278-295

Emerald Group Publishing Ltd‎(2005)‎

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