By Sundaram D.S.   Webster Cynthia   in Journal of Services Marketing

ISSN:0887-6045|14|5|378-391

Emerald Group Publishing Ltd‎(2000)‎

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By Webster Cynthia   Sundaram D.S.   in Journal of Services Marketing

ISSN:0887-6045|23|2|103-113

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 14.916146