By Järvinen Raija   Suomi Kati   in Managing Service Quality

ISSN:0960-4529|21|4|410-423

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 16.511978

By Hytti Ulla   Kuoppakangas Päivikki   Suomi Kati   Chapleo Chris   Giovanardi Massimo   in International Journal of Public Sector Management

ISSN:0951-3558|28|3|254-272

Emerald Group Publishing Ltd‎(2015)‎

Access to resources Favorite 9.907528

By Suomi Kati   Kuoppakangas Päivikki   Hytti Ulla   Hampden-Turner Charles   Kangaslahti Jukka   in The International Journal of Educational Management

ISSN:0951-354X|28|4|461-478

Emerald Group Publishing Ltd‎(2014)‎

Access to resources Favorite 8.805935