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2Result(s)for '"Surjadjaja Heston"'
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By Ghosh Sid Surjadjaja Heston Antony Jiju in Business Process Management Journal
ISSN:1463-7154|10|6|616-635
Emerald Group Publishing Ltd(2004)
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15.318871
By Surjadjaja Heston Ghosh Sid Antony Jiju in Managing Service Quality
ISSN:0960-4529|13|1|39-53
Emerald Group Publishing Ltd(2003)
Access to resources
Favorite
15.318871