By Asubonteng Patrick   McCleary Karl J.   Swan John E.   in Journal of Services Marketing

ISSN:0887-6045|10|6|62-81

Emerald Group Publishing Ltd‎(1996)‎

Access to resources Favorite 9.501282

By Hansen Scott W.   Swan John E.   Powers Thomas L.   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|11|1|77-89

Emerald Group Publishing Ltd‎(1996)‎

Access to resources Favorite 8.532324

By Swan John E   Bowers Michael R   in Journal of Services Marketing

ISSN:0887-6045|12|1|59-72

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 2.7938948

By Swan John E   Bowers Michael R   Grover Rajan   in Journal of Services Marketing

ISSN:0887-6045|16|1|88-103

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 2.3282456