By Smith Amber A.   Synowka David P.   Smith Alan D.   in International Journal of Business Innovation and Research

ISSN:1751-0252|4|1-2|103-142

Inderscience Publishers‎(2009)‎

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By Smith Amber A.   Synowka David P.   Clark John S.   Smith Alan D.   in International Journal of Services and Operations Management

ISSN:1744-2370|11|2|170-200

Inderscience Publishers‎(2012)‎

Access to resources Favorite 9.289795